Google announced on Thursday that Ask Maps, the conversational AI assistant built into Google Maps, is gaining a suite of agentic capabilities — including the ability to order food, book hotels and find event tickets — as the company transforms Maps from a navigation tool into an assistant that completes real-world tasks.
With the new food-ordering features, users in the US can ask Ask Maps things like "Where can I order vegan avocado toast and an oat milk latte near home?" The tool surfaces nearby restaurants, and after selecting one, users can tap "Order online" to place an order through supported platforms such as Square, Toast or Uber Eats. Ask Maps builds the cart; users add items and pay on the partner platform.
For travel, users can query "For next weekend's conference in downtown Miami, find me a decently priced, top-rated hotel with an artsy vibe within walking distance from a gym and restaurants." Ask Maps compares prices and checks availability before presenting options, with bookings completed through the partner's website. The assistant can also answer questions like "What are some comedy shows or live music this evening near work?" and provide links to buy tickets.
Google is also bringing Personal Intelligence to Ask Maps, letting the AI draw on a user's Gmail and Google Calendar to personalize answers — for example, "What time will I land in Vancouver on my upcoming flight?" or "Can you recommend where to eat and what to do near my hotel?" Personal Intelligence is off by default, and Google says it is rolling out in all markets where Ask Maps is available, along with a new live transit widget that tracks delays in real time.
Ask Maps will also remember prior conversations, allowing users to continue planning trips without starting from scratch. The agentic ordering, hotel and ticket features are rolling out to users in the United States, marking Google's latest push to embed AI agents directly into everyday apps.
